It is my policy to collect, process and share your Data provided to me by you in order to carry out the services requested by you and any contact in relation to those services only. Your Data will not be used for any other purposes other than those explicitly stated in this policy or requested by you in your dealings with us.
1. The identity of the controller.
You are hereby informed that the Data that you provide is collected, used, protected, processed and shared by the owner, Ann Kelly.
2. Collection of Data
I may collect Data about my clients, prospects and visitors.
Your Data is collected when you contact me via email, phone or in person.
Data I collect fall into the following categories:
These Data am gathered directly from you via direct communication with me, i.e. client intake form, emails, phone calls, transactions.
2.1. Information you provide to me
I process Data you provide directly to me, in particular when you complete a client intake form.
For example, I collect Data when you create a booking, apply for a job, request customer support or otherwise communicate with us.
The Data may include the following data as well as any other type of information that I specifically request you to provide to me through my client intake forms, such as:
3. How I use the Data
I may use information about you for the following purposes:
According to the GDPR, each Data processing is performed on one of the following legal bases:
4. How I share your Data
5. The period of Data retention
My insurance providers require me to retain all records for a period of 7 years after the last appointment, or in the case of minors, for 7 years after their 18th birthday. I work off this for all data.
6. Data transfer
Upon receiving a written request from you seeking Data transfer, I will provide a hardcopy copy of your original treatment notes with no alterations from the original. These will be handed in person or send by registered post.
7. Data amendments
Upon receiving a request from you in regards to updating Data held by us, I will seek to correct my records at the earliest possible time.
I am committed to taking appropriate measures designed to keep your Data secure. My technical, administrative and physical procedures are designed to protect Data from loss, theft, misuse and accidental, unlawful or unauthorized access, disclosure, alteration, use and destruction. I follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received.
9. Your rights
Under the General Data Protection Regulations 2018 (GDPR) individuals have the significantly strengthened rights to:
10. In the event of a Breach
Every precaution will be taken to avoid a breach of your Data, but if such a breach should occur, it will be documented, assessed as to its severity and appropriate action taken. The Data Protection Commissioner will be informed, An Garda Siochana and financial institutions will be contacted for assistance and you will be contacted to help you take steps to mitigate the risks to yourself, if it is deemed a severe enough breach as to put you, your identity, your financial means etc. at risk.